The awareness in consumers have increased, thanks to the interplay between factors like the internet, better modes of communication, advanced technology, and international mobility. The consumers are now empowered enough to shed their conventional role in health care management, and actively participate in decision making. These empowered consumers are not alone; they connect with like minded people, share their emotions and experience, and voice their opinions through social media networking. The social media sites such as Facebook, Twitter, LinkedIn, YouTube, blogs, social bookmarking sites and others can help get your website noticed and can deliver more revenues to your company.
InfocusRx helps in strategising social media communication strategy for your business which will help to work proactively on the consumer feedback and comments.